Returns & Exchanges
At Drap Store, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains as effortless and stylish as our collections.
Return Process
- 1.Initiate Your Request
Log into your Drap Store account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact and included.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from your email and securely affix it to the outside of your parcel.
- 4.Drop Off and Track
Hand over your package to any authorized courier drop-off point and use the provided tracking number to monitor your return status.
